we take care of your customers

IMP Customer Care has been providing high quality customer contact services for its clients since 2000. We service clients in the Travel, Financial, Telecommunications, Broadcasting, and Information Technology industries as well as many others. We provide telephone answering, email response, and a variety of other services to ensure a positive customer experience.

outsource customer contact to us
About us At IMP Customer Care we know how important your customers are to you, because we know how important our customers are to us. Unparalleled customer service From our centre in Atlantic Canada we deliver a level of customer service unparalleled anywhere. The reason is simple, the Atlantic Canadian culture is built upon a tradition of helping others, and that tradition continues in our philosophy towards customer care, "your customers are our customers….. and our customers deserve the very best". More about us...		What's in it for me? We all know that it is cheaper (and ultimately far more profitable) to retain an existing customer than it is to obtain a new customer. The key to your success The real ratio of cost, to win a new customer versus retaining a current customer, can be as high as 20:1. The key to retention of your customers is to not only meet, but to surpass your customers’ expectations for service. More about our services..
looking for a new opportunity? What do we look for? At IMP Customer Care, we believe in the value of hiring great people. We look for talented, quick learning individuals with demonstrated success in a service driven environment. Experience in a call centre or customer service environment is desired, but not required. Search for careers at Customer Care...

featured testimonial

“ The project has led to us securing contracts with merchants that we would never have been able to access without your help…”

View our business services...

we take care of your customers

About us

What's in it for me?

What do we look for?