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we take care of your customers

IMP Customer Care has been providing high quality customer contact services for its clients since 2000. We service clients in the Travel, Financial, Telecommunications, Broadcasting, and Information Technology industries as well as many others. We provide telephone answering, email response, and a variety of other services to ensure a positive customer experience.

business to business

Finding new customers, keeping current customers.  This is one of the biggest challenges facing businesses today. 

 

IMP Customer Care’s Business to Business team has many years of experience in lead generation and sales, specifically in the small-medium business market (SMB).

 

We're on YOUR team

 

Our team will work with you to develop the strategy and tactics for your program.


 Determine geographical and industry targets
 Develop database of prospects
 Develop your product/service message
 Program objectives (contacts, leads, reporting)
 Medium of choice for contacts (phone, email, fax)
 Contact schedule for prospects/customers

testimonials
"The aptitude of your staff in understanding and handling the prospective merchants needs lead to a very positive experience for my staff and their potential clients…”
talk to us
Suite 400, 2651 Dutch Village Road
Halifax, Nova Scotia B3L 4T1
Email: impgroup.com
Phone: 1-888-362-4600
Fax: (902) 453-6931