Highlights

  • State of the art facility wired with CATI and Predictive Dialer technology
  • Data Collection methods include Telephone, Online, IVR, Intercept, Inbound, and Mixed Modes
  • Expert CATI/CAWI/IVR Programmers
  • Other Data Services include open end coding, tabulation, sample generation, custom data maps, data manipulation
  • Live remote telephone and visual monitoring
  • Highly trained agents with pleasing neutral accents
  • In-interview audio playing and mp3 recording technology
  • Experience with wide-range of study topics, interview lengths, incidence rates, and respondents
  • Agents experienced with Executive level business to business interviewing, as well as residential consumer interviewing
  • Multi-language interviewing and translation
  • Experience with complex sample and quota management
  • Survey and methodology design
  • Collaborative partnership approach